Shipping policy
Shipping Policy
Last Updated: 01-October-2026
Thank you for shopping with us! We aim to make your shipping experience simple and transparent.
Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays). You will receive a confirmation email once your order has shipped.
Shipping Times
Since our products ship directly from our suppliers, delivery times may vary:
- United States: 7–15 business days
- International: 10–25 business days
Please note these are estimates and delays can occur due to customs, holidays, or carrier issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size.
Order Tracking
Once your order ships, you will receive a tracking number via email. Please allow 1–2 business days for tracking information to update.
Customs & Duties
International orders may be subject to customs fees or import taxes. These charges are the customer's responsibility and are not included in our shipping fees.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us at admin@weandyes.com and we will do our best to assist you.
Wrong Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
For any shipping questions, reach out to us at admin@weandyes.com.